Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.

In an attempt to kickstart a blockchain industry in Massachusetts, the commonwealth's economic development agency is searching for use cases in its municipal governments.

As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.

With support from the National Governors Association and Strada Education Network, states will use consumer data to design education and training programs.