Rajive Mathur

CIO, SSA

Delivering value and maintaining accountability are among the top concerns for Mathur. The focus on value “is what helps ground me and what I would like to see in every IT project,” he told House members at a hearing in September 2018. “One of the things I have said internally to our teams is we are going to be communicating horizontally, as opposed to up the chain of command, across, and down. In a large organization that happens frequently, so you’ve got to have the business customer in the room so they can hold each other accountable, so that they are accountable to each other and to us.”